On Jun 21, 2010, at 11:01 AM, Solt, David George wrote: > I was the chapter author for "10. Process Creation and Management" for 2.2. Why are you picking on me? Um. Whoops. My bad! -- Jeff Squyres jsquyres at cisco.com For corporate legal information go to: http://www.cisco.com/web/about/doing_business/legal/cri/